RETURNS, BUY-BACK & EXCHANGE

30-Day Free Experience Trial & 101% Moneyback Offer

MYZA’s 30-Day Free Trial accompanied with 101% Money-back Guarantee is a testament to our exemplary confidence in the quality of our products and the well placed trust of our customers in our brand. Experience risk-free shopping with our 101% money-back offer.

All MYZA Purchases are eligible for a full return and refund (no questions asked) during the free trial period of
30 Days from the order delivery date. The refund will be processed and credited to your original mode of payment within 2 working days of return.

In a rare case, if you are not 100% satisfied with any MYZA product, we offer a 101% (100% + 1%) refund. For
example, If you return a product purchased for Rs. 51,000, your amount refunded shall be Rs. 51,500. The additional 1% Bonus has an upper cap of Rs. 500.

The 101% Money-back Offer is applicable when the return request is given with-in 30 Days of the delivery
date.

To generate a return ticket, please call 90710 22222 or email to help@myza.com with your order no. 101% Money back Offer is applicable only once per user valid on the first order only. Please return the items with original box and certificate.

LIFETIME WARRANTY

All MYZA solitaires are of top most grade and will not loose their original color or luster over time. MYZA solitaires along with jewelry is warranted for life against defects in materials and workmanship. If your item ever needs repair, simply call us at 90710 22222 or email to help@myza.com and we will repair or replace it free of charge.

This warranty does not cover damage from accidents, misuse or loss. Proof of purchase is required for all warranty claims.

LIFETIME BUYBACK & EXCHANGE PROGRAM

All MYZA Jewelry is covered under lifetime buy-back and exchange program. Which means you can sell, exchange or upgrade your MYZA Jewelry at an exceptional market value.

Buy-back & Exchange Value:

Metal – 100% of the metal weight at the prevailing market value.

Lab Grown Diamonds – Buyback & Exchange at Flat 80% of the purchase price or prevailing market value whichever is higher.

Lab Made Carborundum / Moissanites: Buyback at 50% & Exchange at 60% of the purchase price or prevailing market value whichever is higher.

In case of any add-on discount given during the original purchase, an equivalent amount will be deducted from the Buy back / Exchange amount. Please call 90710 22222 or email to help@myza.com with your Order no. and a MYZA Expert shall assist to process your request.

* Not applicable on International Orders.

** Not applicable on any personalized or customized products.

*** Any add-on discount provided shall be deducted from the buy-back / exchange value.