Returns, Refund, Exchange & Buyback Policy

15-Day Return & 101% MONEYBACK

(No questions asked return)

All MYZA Purchases are eligible for a full return and refund (no questions asked) with-in 15 Days of the order delivery date.


MYZA’s 101% Money-back Guarantee and 15-Day return is a testament to our exemplary
confidence in the quality of our products and the well placed trust of our customers in our
brand. Experience risk-free shopping with our 101% money-back offer.

In a rare case, if you are not 100% satisfied with any MYZA product, we offer a 101% (100% + 1%) refund. For example, If you return a product purchased for Rs 51,000, your amount
refunded shall be Rs 51,500. The additional 1% Bonus has an upper cap of Rs 500.

The 101% Money-back Offer is applicable only if the return request is given with-in 15 Days of the delivery date of the product (including any Sundays or any Holidays) and return window closes after 15 Days from the date of delivery.

To generate a return ticket, please email to help@myza.com stating your Order No. You can also
call our helpline no. +91 90710 22222 to generate a return ticket.

101% Moneyback is applicable only once per user valid on the first order only. All items need to be returned in unused condition without any damages along with the MYZA Brand Box, Diamond Solitaire Certification and Invoice.

*This offer is not applicable on any personalized or customized product.*

LIFETIME EXCHANGE PROGRAM

All MYZA Jewelry is covered under lifetime exchange program. Which means you can exchange or upgrade your MYZA Jewelry anytime at an exceptional value.

Gold Jewelry Exchange Value:
Metal – 100% of the net gold weight at the prevailing metal rate
CVD Diamonds – 100% of the solitaire price*

In case of any add-on discount given during the original purchase, an equivalent amount will be deducted from the Exchange amount - For exchange, please email to help@myza.com with your Order no. & Invoice and a MYZA associate shall revert to process your request.

LIFETIME BUY-BACK PROGRAM

Sell Jewelry & Solitaires back to us! All MYZA Jewelry is covered under lifetime buyback program.

Gold Jewelry Buyback Value:
Metal – 100% of the net gold weight at the prevailing metal rate.
CVD Diamonds – 100% of the solitaire price*

Not Applicable on International Orders